Frequently Asked Questions.
Is it possible to exchange a product for a different size?
If a product you ordered is too small or big or it was just not your style, don’t worry! We will be happy to exchange it for you. The item should be unworn, unwashed and in its original condition. Please fill the form and sent us products also with an invoice or a copy of the invoice.
02. Shipment
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
03. The order
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
04. Returns, exchanges and complaints
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.